We are Peter Cooper Leasing, a trading name of Peter Cooper Motor Group Limited, a company registered in England no 1588003 whose registered office and trading address is at Coopers Roundabout, Botley Road, Hedge End, Southampton, Hampshire, SO30 2WA. Our vat number is 568 6459 82.
We are a Franchisee of Volkswagen UK and the Bridle Group, a trading division of Hanborough Enterprises Limited, who are authorised and regulated by the Financial Conduct Authority for consumer credit and insurance distribution and to whom we introduce business under our Franchise Agreements. We are authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 309645. You can check this information at www.fca.org.uk or by contacting the FCA direct on 0300 500 8082.
Peter Cooper Group Limited is registered with the Information Commissioners Office for the processing of data under The Data Protection (Charges and Information) Regulations 2018. Our Data Protection registration number is Z6360104. You can check this information at www.ico.org.uk
We are a vehicle finance broker and offer a range of vehicle finance products and services. We are not a funder or a lender. We provide a service of providing information regarding the products offered by our funders and introducing you to them for the provision of finance. We do not provide independent financial advice. We may be paid a commission for introducing you to a funder. Our commission amount is capped at a percentage of the taxable list price of the vehicle. We may also receive an extra amount based on how much business we give to the lender and the quality of the business that we introduce to them. The higher the amount that we receive in commission, the more you will pay to hire or finance your vehicle. You may have the right to ask us to disclose the amount that we will receive from providing our service and details of this can be obtained by calling us or referring to our Commission Disclosure Policy on our website.
We only offer products from a limited number of insurers for:
Lease Guaranteed Asset Protection Insurance through AutoProtect MBI Limited
Paint and Bodywork Protection (SMART) Insurance through AutoProtect MBI Limited
We make a charge for the service that we provide:
We do not charge an administration fee for our Brokering Services when you place an order.
We will charge a cancellation fee of £600.00 including vat (£500.00 plus vat). You may have the right to cancel the order within 14 days from the date of order without penalty in accordance with the Consumer Contracts Regulations. A cancellation received after 14 days will result in a cancellation fee. Please note that the supplying dealer of the vehicle may also levy a cancellation charge and we will notify you of this within 2 working days of your cancellation.
Invoices in respect of our fees may be issued on our behalf by one of our Franchisors. Invoices are payable within 7 days. Payment may be made either online using a debit card or by direct bank transfer.
Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner.
A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.petercooperleasing.co.uk/complaints-procedure:
You may notify us of your complaint by
Telephone: 01489 773449
Peter Cooper Leasing
Please speak to us if you are unsure of the contents of this Initial Disclosure Document.
We are a credit broker of vehicle finance. We are not a funder or lender.